Services Routine Maintenance and Tune-ups

Today is Monday. I have been calling heating services since last Friday, to no avail. Comfort 101 was recommended to me this morning. I called and D.J. came out this afternoon and fixed my unit. I highly recommend this company. Not only do they have someone answering the phones, I was booked the same day!!! No extra charge!!! See more See less

DJ is knowledgeable, efficient and a sweet guy. I have the impression that he would do everything he can to be there if you had an emergency. Nice to see a young man who is very professional. I plan to recommend him to all my friends. See more See less

Arrived on time and finished the job efficiently. Gave us full diagnostics on what was going on with our hvac unit and gave recommendations for the future too. Great experience! See more See less

DJ is very skilled and knowledgeable. He quickly diagnosed and repaired the issues with my HVAC system. He cares about doing good work. I highly recommend Comfort 101! See more See less

Affordable, dependable, knowledgeable, easy to talk to so you don’t feel like an idiot asking questions about things you don’t understand etc can’t go wrong by having 101 comfort do the job! See more See less

We had a GREAT experience with Comfort 101. DJ was able to come out the very next day after I talked to him. He is fair, honest, and knowledgeable. We needed a lot done between repairs of things that weren’t done correctly the first time, new ducts, and cleaning. He also installed a product that purifies the air in our home which has helped with allergy and asthma issues. We are very happy with his services! See more See less

My A/C went out late on a Friday afternoon. Dwayne responded quickly and offered to come out Sunday morning. He was timely, very good communications, very professional, and extremely knowledgeable. He fixed the problem quickly and explained in detail about the problem and showed me the tools used to diagnose. I was impressed and will call on him again. See more See less

We had an issue with our downstairs AC not working and upstairs unit working but not as cold. I called and he was out same day issues resolved same day. Explained everything to me in terms I would understand. Was very attentive and on top of things. All around great service. See more See less

DJ Williard of Comfort 101 did an amazing job repairing our A/C system! He was punctual, professional and very knowledgeable. He came out on a Friday night and was able to get our A/C up and running in no time. We will be calling him to do regular maintenance on our unit and will be referring him to all of our friends and neighbors. See more See less

Comfort 101 did an amazing service on my AC unit. Was flexible with my situation. Walked me through every step and answered all my questions. See more See less

Comfort 101 DeWayne Willard did an outstanding job repairing our AC! He was quick and so detailed about doing it right - all at a very reasonable price. I’ll be calling this guy for routine maintenance. Much appreciated! See more See less

Definitely would recommend! I was expecting to wait but was here the very next day!!! Very professional and thorough. Answered all my questions plus some. Took his time which I really liked. Job well Done!!! See more See less

A/C went out during the hottest part of this spring and callled Comfort 101very early in the morning and DJ returned my call ASAP. Came over and fixed my unit. Motor went out and DJ replaced it . I would DEFINITELY recommend him for all your AC repairs or replacement!!! Thx again DJ!! See more See less

Outstanding service!!! Answered my call immediately and was there the next morning to fix my ac. Walked me through what the problem was and had my ac running in minutes. Please use this service. The price was very affordable, too. See more See less

I highly recommend Comfort101. Very upfront with the issues and gives you options. Very responsive to my call. You won’t be disappointed 👍 See more See less

DJ was amazing and was willing to come after hours to fix our AC! He did a very thorough job and did well at explaining why and what he was doing. We would recommend him to all our friends and family! See more See less

Dwayne came over and fixed my AC issue as well as educated me about home warranties. He was respectful of my home and made sure I knew my options before performing unnecessary repairs. 5/5! Will definitely use Comfort 101 in the future!! See more See less

Was very knowledgeable and got our system back up and running quickly. See more See less

If I could give more than 5 Stars I would do so! Dwayne corrected issues with my AC unit and explained and took pictures to show and explain what needed to be done! After repairs, he took the time to make sure things were working properly before leaving! Quality and service with attention to detail! I highly recommend Comfort 101!! See more See less

I recommend Comfort 101 to anyone. This young man, is very honest, helpful and will go out of his way to help. If it was not for Comfort 101, I would have been paying for several thousand dollars for a compressor that was still under warranty. I purchase AC from ARS in 2016 and ARS and purchase their service agreement for 25 dollars a month and the service agreement was for my AC unit to be service twice a year. Well somehow my compressor went out about a week ago and ARS said they could replace my compressor for 3500 dollars and not informing me the compressor was still under warranty. If it was not for Comfort 101, I would still be without AC. This young man only charged me for the freon and changed the compressor for me free. See more See less

Dwyan was very professional, and explained everything to me. I Highly recommend him to service your units. See more See less

I admit I was hesitant to hire this young man, Dwayne Williard. I’m so glad I did. He was very knowledgeable about the HVAC Unit & Nest thermostat, which I was ready to tear it out. He spent considerable time explaining much I didn’t know about humidity & how it affects the thermostat & unit. He checked my outside unit & advised, w/o pressure, what I will eventually need. I will definately contact him again & I’m Comfortable recommending him to you. You wont be disappointed. He was also quite reasonable !! See more See less

I recently had the pleasure of working with Dwayne Williard, and I can't recommend him highly enough. His professionalism, prompt service, and extensive knowledge truly stand out. Our home was sweltering at 100 degrees, and with our warranty company pushing us to wait until next Friday, we were desperate. Dwayne came to our rescue, exceeding all our expectations. Not only did he respond after hours, but his expertise quickly resolved our issue, putting a big smile on our faces. His affordability is a huge plus, and he even offers maintenance plans that are both comprehensive and budget-friendly. If you're in need of reliable and efficient service, book Dwayne—he's worth every penny! See more See less

Very respectful and helpful guy didn’t mind going above and beyond other companies didn’t want to look at my unit just wanted to sell me a new one, Comfort 101 came out told me I didn’t need a new one and fix mine highly recommended them See more See less

DJ does wonderful work. Came and checked my system and tuned it up. Left my A/C looking newer and cleaner. Would recommend him every time. See more See less

My family recently had the pleasure of hiring Comfort 101 for HVAC services, and I couldn't be more satisfied with their work. From start to finish, the experience was exceptional. Their team was prompt, professional, and highly skilled. They explained the problem in clear, understandable terms and there were no hidden fees or surprises. The repair work was completed efficiently and their customer service was top notch. Overall, I highly recommend Comfort 101 for all your HVAC needs. They are a trustworthy, reliable, and skilled team that goes above and beyond to ensure customer satisfaction. We will definitely be calling on them for any future HVAC services. See more See less

DJ was excellent. He showed me everything that needed to be replaced and why. His customer service was nostalgic but much appreciated. See more See less

The best service ever ! He came at after 9pm for helping my AC at that time and fixed it immediately. will definitely use their service for now on ! Thank so much ! See more See less

Very quick response and excellent work! Would highly recommend!! See more See less

Great experience overall. Quick reply when inquired about issues and was out to my house as immediate as my schedule allowed. Quick work, cost effective! Will hire again See more See less

Great service, we are new to the state and DJ came right out and not only fixed our heating issue but gave great advice on our heat and cooling system. Will definitely use again See more See less

Comfort 101 was great! Dwayne was quick to come out and fix my heating issue. I will be using his services from now on See more See less

Comfort 101 I’d recommend to anyone. DJ does great work and answered any questions I had. Definitely will use him again! See more See less

I went through Thumbtack and found Comfort 101. I needed a thermostat replaced as I had a Nest that I hated. I put out an email around 8:30 am and by 10"30-11am he was here replacing that stupid thermostat! I was impressed by how quickly he got her, his professionalism, and his patience with all my questions. The price was very reasonable. Would I use him again? You betcha!!! See more See less

Dwayne provided exceptional service! Our AC/heating unit was having issues, and he arrived soon after we called. Dwayne quickly diagnosed the problem and had it fixed in no time!! He was extremely professional, courteous, and efficient. Highly recommend! See more See less

Came out next day after we contacted him and was able to get our AC back up and running quickly See more See less

I would highly recommend Dwayne for all of your hvac needs, very knowledgeable! I called him about 2wks ago, he came out the same day! His services are cost efficient as well. Book with him you can’t go wrong!! See more See less

DJ saved me thousands by repairing what another company said needed replaced. He was polite, friendly, communicative and prompt with repairs. I felt that he was very trustworthy. See more See less

Great service! Very thorough! Provide detailed report and recommendations. See more See less

called early on 4th of July. he was out in less than 40 minutes serviced AC unit got it working quickly. would definitely recommend to anyone who needs AC repair See more See less

I called within 30 min, DJ was able to come down and fix my AC! Amazing work ethic and extremely professional! I recommend this company all the way. 10/10 See more See less

DJ is an awesome tech!! Very respectful and very thorough and he all my questions! And he got my air running!! See more See less

Nothing like saving the day at white lake for memorial weekend. Central air was fixed in less than 2 hours. This man is a go getter! Highly recommend! See more See less

We lost A/C on a Friday night in a house with kitchen and living space upstairs. Obviously heat rises and with an older Great Dane, pending weekend and a tough work schedule, Dwayne fit us in on a Sunday. He spent extra time with us assessing our situation and giving us fantastic advice. He will be servicing both our rental properties and primary residence moving forward. Highly recommend. See more See less

my experience was excellent. he took time to explain and show me everything that was going on, he explained my options clearly. And the work was done quickly and cleanly most importantly, affordably. I will definitely have him do work for me again in the future. See more See less

I recently had my HVAC system inspected. DJ was nice. He explained the issues that needed to be addressed well although I had no clue what he was talking about. Lol. He even showed me pictures. I was very impressed when he put on shoe covers before entering my home. Most service folks dont do that. I was pleased with the service overall. Thanks DJ!! See more See less

Very fast to show up, and makes sure the job is done correctly! Very good prices! You won’t be disappointed See more See less

Efficient in what he does all around! Definitely recommend See more See less

Came to install a smart thermostat, then offered to service my AC unit also informed me that my heat strips were not hooked up from the original people who installed the system. Good to know that comfort 101 cares about their customers 10/10 recommend See more See less

Great, quick service! DJ was very knowledgeable about all aspect and components to look over and check. After showing him where my interior and exterior parts of my HVAC was located, he was quick to check everything and recommend tasks to extend the longevity of my unit. See more See less

I had Comfort 101 come out and do maintenance on my system. Very efficient in what he does and how he works. Very transparent on any issues he came across! would definitely recommend! See more See less

Comfort 101 is amazing. He took the time to explain how he cleaned my HVAC system. He was prompt. Great customer service. I would highly recommend him. See more See less

We called Comfort 101 for maintenance on our 3 year old unit. Very happy with the communication, service, and cost of the services we received. Will be calling again for our next maintenance. See more See less

Excellent customer service. Professional and prompt as well. See more See less

I can’t say enough good things about Dwayne Williard at Comfort 101. We were given an invoice for $3,447.80 for a compressor/refrigerant replacement, then told it would be another $3,000 to repair a reversing valve — and ultimately advised to just replace the whole system for $14k–$18k. That didn’t sit right with me, so I called Dwayne for a second opinion. He showed up the very next morning at exactly the time he promised (10 AM), and within minutes found the real issue: reversed wiring and a disconnected breaker. He was transparent about what he saw, thoughtful in explaining it, and had it fixed in under an hour. The system has worked perfectly ever since. Instead of THOUSANDS of dollars, the actual fix was $234. That speaks volumes about Dwayne’s honesty, skill, and professionalism. He’s an All-Star, and I would highly recommend him to anyone needing HVAC help. See more See less